Frequently Asked Questions
No, Our interviews never expire so you can schedule them whenever you prefer and over the timeframe tha suits you best.
Once you schedule your interview, you'll receive a confirmation email with a reschedule link. You can reschedule your interview up to 5 hours before its scheduled start.
Absolutely. We strongly invite you to interview with different Coaches as it will be helpful to test different approaches.
Interview services are non-refundable, but they also never expire. In addition, you can transfer or sell unused hours to another aspiring applicant.
Interview cancellation policy
We do understand that setbacks happen to everyone so we have this policy in place to ensure no one is treated unfairly. However, we do encourage interviewers and interviewees to come to a mutual agreement and resort to this policy just in case of disagreement.
A booking can be rescheduled up to 5 hours prior to the interview. Please, consider the time zone of your interviewer and make sure the cancellation happens at sociable hours. If the booking is rescheduled less than 5 hours before the interview, it is up to the interviewer to accept the new time or to charge for the interview. Clearly, if the interviewee fails to show up for the case, it is at the interviewer discretion to charge or rearrange a new time.