Frequently Asked Questions

Click on the links below to find out their availability and book your session. Learn about our rescheduling and cancellation policies in our FAQs and feel free to email us for any question.

Frequently Asked Questions

Interview cancellation policy

We do understand that setbacks happen to everyone so we have this policy in place to ensure no one is treated unfairly. However, we do encourage interviewers and interviewees to come to a mutual agreement and resort to this policy just in case of disagreement.

A booking can be rescheduled up to 5 hours prior to the interview. Please, consider the time zone of your interviewer and make sure the cancellation happens at sociable hours. If the booking is rescheduled less than 5 hours before the interview, it is up to the interviewer to accept the new time or to charge for the interview. Clearly, if the interviewee fails to show up for the case, it is at the interviewer discretion to charge or rearrange a new time.